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GP Telephone Features

 

BASIC TELEPHONE CALLING FEATURES (Included with basic telephone service)

 

3-Way Calling –

· This feature allows you to connect to two other people via telephone at the same time to share a conversation.

     o   Service code/ instruction:  Flash + Number + Flash

Call Forwarding -

· Call Forwarding allows you to re-route your calls to another telephone number.

 

     o   Service code / instruction:  *72 + Number

     o   To Disable: *73

Call Block -

· This service lets you create a list of blocked callers who will be prohibited from calling your telephone.

 

     o   Service code / instruction: *60

     o   To Disable: *80

Call Trace -

· This feature allows you to trace the number of a call that was made to your telephone.

 

     o   Service code / instruction: *57

Speed Dialing -

·  This feature lets you select numbers that are programmed to respond to a two-digit code. When this code is entered, it dials the programmed number.

 

     o   Service code / instruction:  Short Code + Number

Selective Call Rejection -

· This service enables you to reject certain types of calls based on the codes you use to activate this feature.

 

     o   Service code / instruction: *60

     o   To Disable: *61

Caller ID Deluxe -

· Caller ID Deluxe enables you to see both the name and number of the person who is calling you.

 

     o   Service code / instruction:  Automatic

Caller ID -

· Caller ID enables you to see the number of the person who is calling you.

 

     o   Service Code / instruction:  Automatic

Call Hold -

· This feature allows you to place a call on hold.

 

     o   Service code / instruction: *99 

Call Waiting -

·  Call Waiting allows you to answer an incoming call while you are already on a call with someone else.

 

     o   Service code / instruction: Automatic

     o   To Disable: *70

Call Waiting Deluxe -

· Call Waiting Deluxe and Caller ID Deluxe work together, allowing you to see the name and number of an incoming caller while you are already on the telephone.

 

     o   Service code / instruction:  Automatic

     o   To  Disable: *70

Call Return -

· Call Return allows you to identify the last incoming call and automatically dial that number.

 

     o   Service code / instruction:  *69

Redial -

·  Upon receiving a busy signal, this feature automatically redials the number for up to 30 minutes and emits a special ring upon call completion.

 

     o   Service code / instruction: *66

     o   To Disable: *67

Call Transfer -

· This feature lets you transfer a call to any other telephone number.

     o   Service code / instruction:  Flash + Number

Web Console -

· This feature allows you to control your telephone features online.

     o   Service code / instruction:  Automatic

Find Me/Follow Me -

· With this feature, you can direct specific calls to your cell phone, voice mail, or telephone number of your choice.

 

     o   Service code / instruction:  *34

     o   To Disable: *35

Do Not Disturb -

· The Do Not Disturb feature allows you to stop certain incoming telephone calls while allowing other calls to come through.

 

     o   Service code / instruction:  *96

     o   To Disable: *97

Remote Access Call Forwarding - (available only upon request)

·Remote Access Call Forwarding lets you make changes to your call forwarding feature from other locations.

 

     o   Call the appropriate number:

                               §  Hattiesburg, MS: 601-599-800

                                   §  Jackson, MS: 601-988-9701

     o   Follow prompts given to input your 10-digit mail box number (telephone number) and your PIN. Then enter the 10-digit number to which you want the calls forwarded.

Call Forward Busy -  (available only upon request)

· If all incoming lines are busy, this feature routes your call to another number or voice mail.

 

     o   Service code / instruction:  *90 + Number

     o   To Disable: *91

PREMIUM TELEPHONE SERVICES (purchased separately)


Voice Mail –

· This service allows caller to leave messages on our voice mail server for the subscriber. To retrieve messages, the subscriber dials an access code.

 

     o   Voice Mail Access Code: *98

     o   To retrieve messages away from home, call the appropriate number:

                               §  Hattiesburg, MS: 601-599-8000

                               §  Jackson, MS: 601-988-9701

 

Company-Generated Call Blocks -

· Call Blocks are features that are added on our end to prevent certain calls from originating or being billed to your account.

 

     o   1+0 Block - prevents any toll number from being dialed from your telephone.

     o   900 block - prevents fee-based 900 numbers from being called from your telephone

     o   Collect Call - prevents collect calls from charging your account to access telephone privileges.

     o   3rd Party - prevents callers using a pay phone charging your account for telephone privileges.

Inside Wire Maintenance -

· This service requires us to fix any telephone wiring issues you have inside your home or office without charging you a service fee. (available in certain areas only)

Multi-Line Distinctive Ring -

· This service allows you to have one physical telephone line while having up to four directory numbers. Each number produces a distinctive ring.

Unlisted/Unpublished Numbers -

· This service allows you to keep your telephone number from being published in the telephone book or given out by directory assistance.